Information we collect
When you request a site assessment or contact TIMEXO, you may provide details needed to respond to the enquiry and plan a site visit.
- Name and company
- Phone number and email address
- Project location and approximate area
- Notes on site conditions or flooring requirements
How we use it
Contact details are used to respond to enquiries, schedule assessments and follow up on flooring projects. We do not sell personal information.
Website analytics, if enabled, may be used only to understand how pages are used and to improve clarity of the site.
Sharing and retention
Information is shared only where needed to respond to your enquiry — for example with TIMEXO staff involved in assessment or installation planning.
Enquiry records are retained as long as needed for project follow-up and ordinary business records, then removed or archived according to internal practice.
Your choices
You can ask what enquiry information we hold, request a correction, or ask us to stop follow-up contact for a completed enquiry.